Auto mode
Use Auto mode on Home or Flow to choose how Hyzl handles new people. You can make this choice during setup, but recovery stays off until you select Go live. With Auto mode on, Hyzl chooses the next text, call, wait, or stop within your saved limits. Turning Auto mode off returns new arrivals to your saved Flow; people already using Auto wait until it is on again. Existing Flow conversations keep their Flow. Auto Home opens with confirmed revenue for this month and a conversation status. Tap the circle to reveal Recent recoveries, Adjust aggressiveness, and Talk to Hyzl. Recent recoveries opens the people behind the amount. The other two controls are marked Coming soon. The circle moves gently while idle; its motion is decorative. Recent Auto activity appears only after a recent completed decision. Motion respects your device’s reduced-motion setting. Activity shows recent decisions, the reason for each, and any saved next check. Held actions are labeled as held, not sent or called. Select a person to open their Inbox conversation. Activity refreshes while the page is visible and when you return to it. Its Auto / Flow comparison groups people by when they arrived, including their later activity; it does not claim that one mode caused more purchases. It counts only people who arrived through a paywall event, so people added only for a signup campaign appear in neither group. It also counts only what Ava did: a signup campaign text, a reply or STOP to one, and a purchase through a campaign link count for neither group. When Auto is on, the sidebar shows Home, Activity, Inbox, and Settings. Your knowledge, voice, saved Flow, installation, and Analytics remain accessible from Settings. Turning Auto off restores the full navigation.Before recovery starts
With no apps yet, Home shows Welcome to Hyzl. Select Get started to name your first app. You can add or change your company or workspace name later in Account → Profile. Home guides a new app through three short stages: Connect, Hand off, and Finish. Each page contains the task itself, so Continue setup opens the next unfinished task directly.- Name your app, connect RevenueCat or Stripe, and get a Hyzl number.
- Copy the full setup guide and send it privately to your developer or coding agent. It includes the app key. Use Preview guide to review a redacted copy, and select I’ve sent it only after you have handed off the full guide.
- Optionally send a test text. Add a card now or later.
test: true counts. Copying the guide, marking it sent, creating an Ingest token, or sending a dashboard test does not claim that installation happened.
Send a test text
This optional task is complete when Hyzl records the test text as sent or delivered. While the carrier result is pending, Home shows Sending. If you skip it, Hyzl records only that choice and never claims a test was sent.Add a card
Save a card through Stripe now or later. Your first 50 counted people are free. Then $100 a month covers 100 counted people, plus $1 per extra person. The base is billed upfront and extras are billed at month end. Choose how Hyzl handles new people from Home or Flow. With Auto mode on, Hyzl chooses the next text, call, or wait. With Auto mode off, new people follow your saved Flow. Review that Flow before going live if you keep Flow mode. This review does not add another required task. When the app has a name, a healthy payment connection, and an active number, select Go live. A card is optional while new outreach is covered by the app’s free allowance. If that allowance is unavailable, new people wait for a card while current conversations continue. The app stays Live. Home waits for the first server event and keeps your Auto or Flow choice. You can also keep the app in Test.Before a recovery
Home explains the current state instead of showing an empty recovery total as zero.- Before an event arrives, Home waits for your first paywall event.
- When events have arrived but nobody is eligible for contact, Home says Your app is connected. A person needs a phone number and consent before Hyzl can follow up.
- Queued people show Ready to follow up. People already contacted and still in recovery show Following up with N people. Neither message promises a payment.
- An empty selected period says No recoveries in these dates. Use the period control to look elsewhere. The recoveries drawer uses the same date scope.
Revenue recovered
Total revenue recovered is one all-time amount for confirmed Hyzl recoveries. It is the sum of what those people actually paid, read from your payment provider — never a plan’s list price. The amount is available only when the underlying payment amounts and currency are known; missing amounts are never treated as zero. With Auto mode off, select a bar in the recovery chart to see that day. Use the back button to return to the selected period. The chart below can use a selected payment-date range. Open the date button to choose the range; the calendars stay closed while you browse. Changing the chart range does not change the all-time total. People who paid before outreach do not count as recovered. A payment counts as recovered only when the Stripe object your checkout creates carries Hyzl’s mark —metadata.source of hyzl, or a metadata.campaign beginning with hyzl. Your developer sets this once, on the checkout your Hyzl link opens; Install has the details. Without it, Hyzl cannot tell its own recoveries apart from your own campaigns, and will not claim them.
A purchase through a Hyzl signup campaign link counts as recovered too. Hyzl builds and marks that checkout itself, so your developer has nothing to set. It is in this total and in Analytics, and the person’s profile says Claimed via a Hyzl signup campaign. It is not in the Auto / Flow comparison on Activity, which shows only what Ava did.
People who paid after Hyzl reached them on an unmarked checkout appear as a separate line under the total: “N more people paid after Hyzl reached them.” They are real, and they are not counted as recovered revenue. Marking your link moves them into the total. RevenueCat purchases always appear in this line, because a store transaction has no metadata to mark.
Analytics
Open Analytics to follow the recovery funnel for an entry-date cohort and inspect its members. Recovered shows confirmed recoveries; All members includes the other outcomes. Search a member or select their profile to inspect the details. The optional Recovery metrics disclosure contains revenue recovered, recovery rate, days to recover, and the measurement details. It starts closed. Analytics uses the cohort’s entry dates, while the Home chart uses payment dates, so the selected-period figures can differ.Recovery activity
The activity row counts people, not individual attempts. A person appears once in each applicable category for the selected month.
Test people and test calls never appear in these counts.
Recent conversations
Recent conversations shows up to four conversations with the newest activity first. Each row shows the person’s first name or phone number. The row status is Paid, Stopped, Replied, or Texted. Select Open Inbox to read the full conversation. If no messages exist, Home shows No conversations yet.App health
The health row shows whether Hyzl can receive events, check payments, and use the app’s number.
Home shows the time of the latest event and payment check when those times exist. It uses the app’s timezone.
Select the related link when a health item needs attention:
- Check that your server sends paywall events opens Install.
- Review your payment connection opens Payment connections.
- Review your number opens Your number.